Scope and Consent
Collection of Personal Information
We may collect and store any information you provide us when you use GPH Services, including when you add information on a web form, add or update your account information, chats, or dispute resolutions, or when you otherwise correspond with us regarding GPH Services.
When you use GPH Services, we also collect information about your transactions and your activities. In addition, we may collect the following types of information:
Contact information, such as your name, address, phone, email and other similar information.
Financial information, such as the full bank account numbers and/or credit card numbers that you give us when you use GPH Services.
Detailed personal information such as your date of birth.
How We Use the Personal Information We Collect
We may use your personal information to:provide GPS Services and customer support;
process transactions and send notices about your transactions;
verify your identity, including during account creation and password reset processes;
resolve disputes, collect fees, and troubleshoot problems;
manage risk, or to detect, prevent, and/or remediate fraud or other potentially prohibited or illegal activities;
detect, prevent or remediate violations of policies or applicable user agreements.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. If you do not wish to receive marketing communications from us, simply indicate your preference by following the directions that may be provided within the communication or advertisement.
How We Protect and Store Personal Information
We store and process your personal information on computers in the United States. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.
How We Share Personal Information with Other Third Parties
We may share your personal information we collect from you, including your name, contact details, and transactions and activities, with:
Credit bureaus and collection agencies to report account information, as permitted by law.
– Law enforcement, government officials, or other third parties pursuant to a subpoena, court order, or other legal process or requirement applicable to GPH or one of its affiliates; when we need to do so to comply with law or credit card rules; or when we believe, in our sole discretion, that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our User Agreement.
Other unaffiliated third parties, for the following purposes:
Customer Service: for customer service purposes, including to help service your accounts or resolve disputes (e.g., billing or transactional).
Legal Compliance: to help them comply with anti-money laundering and counter-terrorist financing verification requirements.
Service Providers: to enable service providers under contract with us to support our business operations, such as fraud prevention, bill collection, marketing, customer service and technology services. Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
Other third parties with your consent or direction to do so.
How You Can Contact Us About Privacy Questions
Ask Us Anything!
If you have questions we’d love to hear from you!